ARRIVE Book Now, Pay Later (BNPL) Policy
1. Overview
The ARRIVE "Book Now, Pay Later" (BNPL) program provides vetted venues and professional event planners with the flexibility to book Performers immediately while spreading their payments over time. This feature is available exclusively to businesses with an established company address in the USA and Canada and is subject to approval based on ARRIVE’s vetting process.
By opting into this program, Clients agree to all terms outlined in this policy, as well as ARRIVE’s Payment Terms and Cancellation Policy.
2. Eligibility & Qualification
To qualify for ARRIVE’s BNPL program, the Client must meet the following criteria:
- Be a vetted venue or professional event planner with a verifiable business address.
- Provide supporting business documents, including:
- Business registration/license
- Government-issued ID of the business owner or authorized representative
- Financial statements or proof of financial stability (if requested)
- Successfully complete ARRIVE’s vetting and verification process, which takes 48 hours.
- Agree to a signed BNPL Payment Agreement outlining payment terms and responsibilities.
2.1 Additional Eligibility Requirements
- Have an active ARRIVE Account.
- Have placed and fully repaid at least one order using ARRIVE’s services.
- Have added a banking account to their ARRIVE Account.
- Provide a valid Social Security Number (for U.S. and Canada -based clients).
If a Client’s account is in default for any reason or subject to closure or suspension under the User Agreement, they will be ineligible for BNPL.
When applying for ARRIVE BNPL solutions, a soft credit check may be required. This check will not affect the Client’s credit score. Clients must be 18 years old or older to apply.
3. Payment Terms & Installment Plans
3.1 Initial Payment & Installment Options
- A 25% down payment is required at the time of booking.
- The remaining 75% can be paid in installments over 3, 6, or 12 months.
- The maximum booking amount per gig/service under this program is $2,500 USD.
3.2 Financing Terms & Interest Rates
- Monthly payment plans are subject to consumer credit approval and eligibility criteria.
- Fixed APR ranges from 9.99% to 35.99%, depending on the purchase amount and client's credit profile.
- Payments may increase or change based on taxes, updates to bookings, or missed payments.
- Missed payments may impact the client’s credit score.
3.3 Payment Methods & Automation
- Payments are automated via credit card or ACH transfer.
- Clients may pay off their balance early without penalties.
- Financing availability depends on the merchant and may not apply to subscriptions or recurring payments.
3.4 Performer Payment Guarantee
- Performers are guaranteed full payment upon successful gig completion.
- Even if a Client defaults on their installment payments, ARRIVE ensures the Performer is paid in full.
4. Cancellations, Refunds & Payment Failures
4.1 Cancellation & Refund Policy
If a Client cancels a gig after making the 25% initial payment, refund eligibility is based on the agreed-upon refund policy for the Booking. Please refer to ARRIVE’s Cancellation Policy and Payment Terms for details.
If ARRIVE is unable to process the second payment (or any future installments) due to insufficient funds or expired payment methods, the Booking and all future scheduled payments will be canceled.
4.2 Refund Calculations
- If a Booking is 50% refundable and the Client has paid the first 50% installment, the Client will not owe further payments but will not receive a refund for the non-refundable portion already paid.
- If a Booking is non-refundable, the Client is liable for the full payment as per the agreement.
5. Late Payments & Default Consequences
- If a Client fails to make a payment, their ARRIVE Account will be suspended from making future bookings.
- The outstanding balance will be sent to collections and may be pursued through legal action.
- ARRIVE reserves the right to report delinquent payments to credit bureaus and debt collection agencies.
6. Legal Agreement & Compliance
- All Clients approved for this program must sign a BNPL Payment Agreement, outlining their obligations and repayment terms.
- This program is available only to Clients based in the USA and Canada.
- ARRIVE reserves the right to deny, suspend, or terminate access to the program at its discretion if fraudulent activity or non-payment is suspected.
7. How to Apply
To apply for ARRIVE’s "BNPL" program submit a request through the ARRIVE Partnership Form. Our team will review your application and get back to you promptly.
Final Notes
By using ARRIVE’s "BNPL" program, Clients agree to abide by this policy and all related ARRIVE terms, including the Payment Terms, Cancellation Policy, and legal agreements. ARRIVE reserves the right to modify or discontinue this program at any time.
For questions or concerns, contact ARRIVE Support at: support@arrivebooking.com.